Posted on: 17 September 2020Share
Your commercial plumbing repair company's success will partly depend upon your ability to fix plumbing issues quickly. Businesses will not be patient when their operation is slowed or shut down due to a plumbing problem. To this extent, you should not be depending upon what your local plumbing supply store has to offer. Online industrial supply stores offer more. The following are a few things to look for when you are shopping for the right supplier.
They need to provide quick delivery of parts
Your customer is likely to have a business that is compromised by a plumbing issue. This issue can mean a loss of sales, so fixing the problem is paramount to stop the loss of revenue. You cannot afford to delay in getting the needed part in your hands. For this reason, you need to know how quickly a part can be shipped to you. Part of this will be the shipping methods they offer. You want overnight shipping, even when this carries a higher price. This cost can easily be passed on to your customer, who is likely losing money because of a broken pipe.
They have a knowledgeable support staff
You need to have a technical-minded support staff that is ready to answer your questions. The type of staff that understands the plumbing repair business, and how it relates to the plumbing parts and supplies that are sold. Not even the most detailed catalog of an industrial supplier will answer every question. You may have questions about a specification not mentioned, or perhaps a question about the application of the component that is not mentioned. You also want the company to offer phone support, seven days a week, and with the longest hours possible because emergency plumbing repairs can happen at any time of the day or week.
They should carry the right inventory
You want to do business with a company that has almost, if not all, of the plumbing parts that you use in the course of your plumbing business. This is especially important for those parts that are not readily available in your local area. Examples are less common parts such as pipe fittings and valves that are required for what is a simple repair when you have the part. But you also want them to carry common parts you use. It is likely they are competitive with your local supplier and can deliver shipments on a regular basis to keep your inventory stocked.
A good industrial parts supplier for your commercial plumbing repair company is essential to success, but you don't want to be dependent on what is locally available. For this reason, you need to have an online supplier. However, you need to choose wisely. They should carry the inventory that your business uses, have a staff that can answer technical questions and can get parts to you fast.
To learn more, reach out to a local or online industrial supplies manufacturer.